db game Terms and Conditions
Please read the full terms and conditions below carefully before using this platform. From account registration to payments, bonuses, and betting — db game's specific rules on every topic are explained here in detail.
General Introduction
These Terms and Conditions ("Terms") apply to the use of the db game platform and all services under it. By accessing db game through the website, mobile application, or any other means, or by opening an account, you are considered to have fully agreed to these Terms.
db game reserves the right to change these Terms at any time. Accessing the website after any changes are made will be considered as automatic acceptance of the updated Terms. You are therefore advised to review this page regularly.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account on db game, the applicant must be 21 years of age or older and must provide accurate personal information. Accounts created with false information will be cancelled, and the holder may lose the right to withdraw any deposited funds.
- Each individual may open only one account. If multiple accounts are found, they will be closed.
- You are fully responsible for keeping your account username and password secure; sharing them with any third party is prohibited.
- The mobile number and email provided at registration must be valid, as OTPs for verification will be sent through these channels.
- db game may request additional identity documents at any time and reserves the right to restrict the account until verification is complete.
2.2 Account Closure or Suspension
If any clause of these Terms is violated, fraud is suspected, or any irregularity is found, db game may suspend or permanently close an account without prior notice. Whether any applicable balance is refunded in such situations is entirely at db game's discretion.
Deposit and Withdrawal Rules
To deposit or withdraw funds on db game, the designated mobile banking methods must be used. All transactions must be completed using a payment method registered in the account holder's own name.
- Minimum deposit: ৳100 (all methods).
- Minimum withdrawal: ৳1,000.
- Withdrawal requests generally take 30 minutes to 3 hours to process.
- Accepted methods: bKash, Nagad, Rocket, Upay.
Active bonus wagering requirements must be met before submitting a withdrawal request. If requirements are not met, the withdrawal may be held. For any suspicious transaction, db game may request additional information or documents, and payment may be delayed until verification is complete.
Bonuses and Promotional Offers
4.1 Welcome Bonus
db game offers new members a 120% bonus on their first deposit, up to ৳8,000. For example, a deposit of ৳1,000 adds a ৳1,200 bonus, making the total balance ৳2,200. The wagering requirement for this bonus is 20 times the bonus amount — meaning in the above example, winnings from the bonus become withdrawable after placing ৳1,200 × 20 = ৳24,000 in bets.
4.2 Other Promotions
db game's other bonus offers — such as the db game Weekly Reload Joy, db game Slot Festival Bonus, and db game Cricket Win Gift — each have their own eligibility conditions and wagering requirements, detailed on the promotions page.
- A bonus may only be claimed once, unless otherwise stated in a specific promotion.
- Winnings from a bonus may be capped at a specified maximum amount.
- Having multiple bonuses active at the same time is generally not permitted.
- If bonus abuse or fraud is detected, the relevant account may be cancelled.
- db game reserves the right to change, suspend, or cancel any bonus offer at any time.
Betting and Gaming Rules
5.1 General Betting Policy
db game offers various types of gaming, including sports betting, casino games, and live casino. Specific rules apply to each game or betting section, as shown on that section's page. The generally applicable policies are listed below:
- A confirmed bet cannot be changed or cancelled, unless a cash-out option is provided by the platform.
- If incorrect odds are offered due to a technical error, db game reserves the right to void that bet.
- If an event is suspended or abandoned before the scheduled time, the related bet will be settled according to the prevailing rules.
- Placing opposing bets on the same event (arbitrage betting) is not permitted.
5.2 Game Results and Disputes
All game results are determined by a certified Random Number Generator (RNG). If you have an objection to any result, you must submit a complaint within 24 hours via live chat or email. db game's decision will be considered final.
VIP Program and Cashback
db game's VIP program has three tiers: Bronze, Silver, and Gold. Each tier offers cashback on weekly net losses. Cashback is a refund paid at a set rate on the net loss remaining after total winnings are deducted from total losses for the week.
- Bronze: up to 0.5% weekly cashback.
- Silver: up to 1.0% weekly cashback.
- Gold: up to 1.5% weekly cashback.
For example, if a Silver tier member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 1.0% = ৳200 cashback. Moving to a higher tier depends on the player's activity and overall participation. db game reserves the right to change or adjust VIP benefits at any time.
Prohibited Activities
The following activities are strictly prohibited on the db game platform. Involvement in such activities may result in account cancellation and forfeiture of all balances:
- Money laundering or depositing funds from illegal sources.
- Artificially generating profit by exploiting the bonus system.
- Playing using bots, scripts, or automated software.
- Taking advantage of technical errors on the platform.
- Operating multiple accounts.
- Attempting to access another user's account.
Personal Information and Privacy
db game collects, stores, and processes users' personal information. Details on how this information is used, with whom it is shared, and how long it is retained are provided in our Privacy Policy. By creating an account, you are considered to have accepted those policies.
db game does not sell user information to third parties. However, information may be shared with selected partners where required by legal obligation, fraud prevention, or service delivery.
Responsible Gaming Commitment
db game believes that gaming for entertainment is only healthy when enjoyed in a controlled and mindful way. db game gives users the option to set their own limits. To learn more about setting your betting limits, taking a break, or self-exclusion, read our Responsible Gaming page.
If gaming becomes a source of stress, financial difficulty, or family problems, contact the support team immediately. db game's support team is available 24/7 in both Bengali and English.
Support and Complaint Resolution
db game provides users with 24/7 support via live chat and email for any issue. To file a complaint, contact us via live chat or write to the support email with full details.
After a complaint is submitted, db game will investigate and respond within a reasonable time. Our FAQ section contains solutions to many common issues.
Limitation of Liability
The db game platform is provided "as is". db game will not be liable for any financial loss caused by technical errors, internet connection issues, or third-party service failures.
Players place bets at their own discretion and there is no guarantee of any specific income from gaming. db game does not and cannot promise any earnings from gaming.
Disputes and Applicable Law
Any dispute related to these Terms or db game will first be attempted to be resolved through discussion. If no settlement is reached by either party, it will be resolved under the jurisdiction of the operating entity.
The Bengali version of these Terms shall be considered authoritative. In case of any ambiguity, db game's interpretation will be considered final.
Changes and Updates to Terms
db game reserves the right to partially or fully change these Terms at any time and for any reason. After any change, the "Last Updated" date on this page will be revised. For significant changes, registered members may be notified by email or through their account.
Continued use of the platform after any changes will be considered as acceptance of the new Terms. You are therefore requested to review this page regularly.